Your personal information matters to us. This privacy policy explains exactly what data bdok app collects, why we collect it, how we use it, and what rights you have over your own information.
Industry-standard encryption protects every piece of data you share with bdok app
Six pillars of data protection at bdok app
Every deposit, withdrawal, and data transfer on bdok app is protected with SSL encryption. Your financial details are never exposed during any transaction on our platform.
bdok app never sells, rents, or trades your personal information to third parties for marketing purposes. Your data stays with us and is used only to improve your experience.
All personal data collected by bdok app is stored on secure servers with restricted access. Only authorised personnel can access your information, and only when necessary.
You can request access to your personal data, ask for corrections, or request deletion of your account at any time. bdok app gives you full control over your own information.
We only collect the information that is strictly necessary to operate your bdok app account, process payments, and comply with legal requirements. Nothing more, nothing less.
In the unlikely event of a data breach, bdok app will notify affected users promptly and take immediate steps to contain the issue and prevent further exposure.
Everything you need to know about how bdok app handles your data
This privacy policy applies to all users of bdok app, whether you access our platform through the website, the mobile app, or any other channel. At bdok app, we believe that you have a right to know exactly what happens with your personal information when you use our services. We have written this policy in plain, straightforward language because we want you to actually read and understand it — not just scroll past it. If anything in this privacy policy is unclear, our support team is available around the clock to answer your questions.
When you create an account on bdok app, we collect the personal information you provide during registration. This typically includes your full name, date of birth, phone number, and the details of your mobile wallet account (bKash, Nagad, or Rocket). We need this information to set up your account, verify your identity, and process your deposits and withdrawals. Without it, we simply cannot provide you with our services.
Beyond the information you give us directly, bdok app also collects certain data automatically when you use the platform. This includes:
We collect this technical data to keep the platform running smoothly, to detect and prevent fraud, and to understand how our users interact with bdok app so we can make improvements. None of this data is collected to spy on you or invade your privacy — it serves specific, practical purposes that benefit your experience.
The data we collect from you on bdok app is used for the following purposes and nothing else:
We do not use your personal data for purposes that are unrelated to the services we provide. If we ever need to use your information for a new purpose that is not covered in this privacy policy, we will inform you first and seek your consent where required.
Our Commitment: bdok app will never sell your personal data to advertisers, data brokers, or any other third party. Your information is not a product — it is a responsibility that we take seriously.
bdok app uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Some cookies are essential for basic functionality, like keeping you logged in while you navigate between pages. Others help us understand how people use bdok app so we can identify areas for improvement. You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.
bdok app does not share your personal information with third parties except in the following limited circumstances. First, we share necessary data with our payment processing partners (bKash, Nagad, Rocket) to facilitate your deposits and withdrawals. These partners only receive the minimum information needed to process your transaction. Second, we may be required to share information with law enforcement or regulatory authorities if we receive a valid legal request or if we are obligated to do so by law. Third, if bdok app undergoes a business restructuring, merger, or acquisition, your data may be transferred to the new entity, but it will continue to be protected under the same privacy standards.
We keep your personal data for as long as your bdok app account is active and for a reasonable period after you close it. The exact retention period depends on the type of data and the legal requirements that apply to it. Transaction records, for example, may need to be kept for several years to comply with financial regulations. When data is no longer needed, we delete it securely or anonymise it so that it can no longer be linked back to you.
As a user of bdok app, you have specific rights regarding your personal data. We take these rights seriously and will respond to any request promptly.
To exercise any of these rights, simply contact our customer support team. We will verify your identity before processing any request to ensure that your data is not accessed by someone pretending to be you.
bdok app is strictly for users aged eighteen and above. We do not knowingly collect personal information from anyone under the age of eighteen. If we discover that a minor has created an account on bdok app, we will close the account immediately and delete all associated data. If you believe that a minor is using our platform, please contact our support team so we can investigate.
bdok app may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through the platform or via the contact details associated with your account. The date at the top of this page always shows when the policy was last updated. We encourage you to review this page periodically so you stay informed about how bdok app protects your data.
If you have any questions, concerns, or requests related to this privacy policy or how bdok app handles your personal data, please do not hesitate to reach out to our customer support team. We are available 24 hours a day, 7 days a week, and we are committed to addressing your privacy concerns promptly and thoroughly.